Recent Commercial Posts

Steps SERVPRO Takes to Restore Commercial Water Damaged Carpet in New Haven

9/12/2019 (Permalink)

desks and chairs in office workspace When offices experience a water loss event, SERVPRO to the rescue! We can quickly extract the water from your carpet.

Restoration of Wet Carpet from Commercial Water Damage in New Haven

Very little smells worse than wet carpeting from a commercial water damage event. This odor is even more significant when the water sat overnight and discovered the next morning. Because of the way water degrades quickly, fast clean up is vital to stop the investment in the property's carpeting from becoming a water loss casualty.  

Since SERVPRO technicians are available 24-hours daily to cleanup commercial water damage to New Haven properties, the fast action makes the difference between whether it is a clean, gray or black water mitigation for the property. 

Safety First in Water Cleanup Situations

SERVPRO technicians test the water to ensure there are no harmful bacteria or chemicals present and choose the appropriate extraction methods for fast removal of the water. If exposure to water included sewage or sat longer than 48 hours before cleanup, carpet requires removal per biohazard disposal methods. 

Carpet Cleanup Requires Specialized Applications

Due to the porous nature of commercial carpet and padding, a standard wet/dry vacuum cannot do the job sufficiently to avoid odors or the potential for mold growth. SERVPRO has powerful equipment with specific attachments to work on carpet and eliminate most of the water for faster drying.  

Mold is Always a Concern

After water damage, particularly in porous materials such as carpet fibers or behind baseboards, technicians apply proactive efforts to limit the possibility of mold growth. These efforts include thorough drying, antibacterial cleaning solutions, and the use of antimicrobial sealants.  

Deodorizing is Crucial

Water leaves its unique signature scent, and SERVPRO technicians often use a multi-layered approach to treating odor left behind, especially in the carpet fibers. Covering foul odors is not enough, and the technicians deploy equipment designed to neutralize airborne odors at the molecular level.  

Sealing After Cleaning Keeps Carpet Looking Great Longer

Once the carpet in the commercial property has soils and residues removed, the application of a professional-grade fiber sealer assists in keeping high traffic areas looking cleaner for longer and with regular maintenance can work to extend the life of your commercial carpet thereby protecting your investment. 

Call SERVPRO of New Haven at (203) 234-1100 when you need fast action against commercial water damage in your New Haven business property. They arrive fast and work to get your business reopened without a sign of the damage "Like it never even happened."

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Commercial Hospitality Enterprises Benefit from Rapid SERVPRO Water Loss Mitigation

7/20/2019 (Permalink)

Don't Let Water Damage Dampened Your New Haven Hotel Guests Vacation--Call SERVPRO for Restoration

Water Damage in Your New Haven Hotel

Among the biggest threats to your New Haven hotel is the guests that you attract to the premises. Often people do not treat these rented rooms or the utilities piped to each unit with the same respect and regard as they do in their own home, and as such, negligent accidents can happen at any time. Overflows from sinks and tubs are the most common, often attributed to a malfunctioning or poorly installed failsafe drain system intended to prevent water levels from reaching the brim of the bathroom fixture. The result is substantial water loss in the bathroom areas of a guest’s room that can quickly spread into the main area and to adjoining units without the appropriate mitigation and water removal.

Water damage in New Haven hotels threatens more than just any immediate guests inconvenienced or required to locate. Your ability to handle these emergencies in real-time can often become a direct reflection of your reputation in the community, and can even later bolster more business and repeat business. Even with moderate-sized extraction and drying equipment likely purchased for your maintenance and custodial teams, the best solution is to reach out to skilled professionals like our SERVPRO responders.

The longer that emergencies like this wait for complete drying, the more units and guests that become affected. Not only does this displace more of your paying customers, but it also directly impacts your online rating in forums travelers use to determine the quality of your establishment. Our SERVPRO team can implement multiple extraction tools and drying units suited for the specific scope of the damage present. With the right thorough drying approach, materials like tile and even wood vanity fixtures can avoid getting removed and replaced.

The ability to double-check our efforts with infrared imagery and hygrometers can show management and the hotel owner our progress. This non-invasive approach prevented removal and controlled demolition, where it has not become necessary.

Every hour can mean more disaster and damage to your area hotel, so do not waste time in getting this situation resolved as quickly and confidently as possible. Trust our SERVPRO of New Haven specialists to arrive quickly with a deep inventory of tools and products to help. Give us a call anytime at (203) 234-1100.

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Property Manager Partnerships: A Win-Win

1/10/2017 (Permalink)

Property Managers as Partners

The winter months can create significant challenges for property managers. Snow and ice don’t have the predictability of grass and shrubs.   Further, grass and shrubs don’t cause ice damming and pipe freezes.  

How you react to the challenges of winter can set the tone of your relationship with HOAs and association boards come spring and summer. Your clients are likely to forgive you for that which you can’t control so long as they constant progress toward restoration of their lives, starting yesterday.

Team Randolph recognizes the urgency to react and to immediately build a recovery plan when we partner with property managers. Winter months aren’t the time for training in front of upset tenants.  Our crews receive technical and service training to identify a situation and do the right thing and to be sensitive to a situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry so your first decision to call on Team Randolph should be an easy one. No one gets fired for hiring the industry leader.

Food Disasters... We Aren't Talking Mom's Meatloaf

2/9/2016 (Permalink)

Whether it is a smoke condition caused by a fire in the prepared food section, an oven fire in a manufacturing facility, or fire suppressing chemicals spread over 40 tons of fresh fruit, the disasters that effect food companies present some pretty awesome challenges. 

Wrong decisions early on can open a Pandora's Box of liability issues even before the matter of cash flow and fulfillment come into play.

-- Companies with sophisticated business system back ups can be stymied when they realize two days after a small fire that their regular staff lacks the knowledge to clean soot and deodorize after a small fire.

-- Distribution companies turning 50 tons of fresh fruit every week trip when they fail to secure hauling capacity and a destination for destruction of a warehouse brimming with imported product during high import season.

-- A small chain store manager must decide in hours whether to do a partial open of a store or incur the cost of extended, nighttime cleaning time. nighttime cleaning mitigation.

These are a few of the many real-world challenges we have solved over the past year.  There are many more.

Our approach to commercial losses is to stabilize and then meet with affected parties to understand the goals of all affected constituencies. 

Team Randolph is comprised of business and mitigation professionals that understand the financial, cultural and structural challenges of any disaster.

In a perfect world we meet, discuss and put a communication chain and decision tree in place.   Regardless, when the wheels come off, we've got your back.