What our Customers say...


SERVPRO’s free READY program is why we called when our warehouse caught on fire. We hope we never need to call again but if there is a future accident, all our managers know to call you first.

My previous tenants used salt to de-ice the walkway and must have tracked it into the house. It ruined the floor. The new tenants love the way you redid everything and so do I. Thanks!

Grateful for your quick thinking in fixing the frozen watering lines to my greenhouse. I also signed up for the READYPLAN but hoping I don’t ever need it.

Just transferred up here from Florida and the winters here are unbelievable! Thank you for helping me with repairing my new house and making sure winter wouldn’t be a nightmare for me.

Relieved SERVPRO removed the burnt carpet and the stench from where my dog knocked over the space heater. It could have been so much worse without your help.

Because of the way your employees handled my kids’ endless questions about the machines is why we will always call your service for repairs. Thank you for your work and your patience.

After cleaning up the attic and spraying the antimold stuff the leaky roof might have started, you’re on my speed dial. Lovely people, pleasure to have you in my home.

Oh wow, your team rocks! You fixed all of my storm windows and I don’t have to use plastic sheeting now to keep the drafts out. My toddler loves the view!

Thrilled with the new paneling you put up in my B&B’s staircase and upper hallway. Beautifully lights the place up!

SERVPRO’s super nice crew cleaned up the smoky area above the stove and helped our family get a better price when we sold our home.

Thanks for all your nice work fixing the 3-season room so we can use it again. The wind pushed branches through the eastern side’s glass windows and the rain that came in made it smell so terrible.

Your willingness to work safely around our student body is why SERVPRO was placed on our private school’s approved vendors and service providers list.

Very happy and relieved to know that SERVPRO cares about little businesses like mine just as much as they do the mega corporation’s. My corner store looks like new again.

Came out right after I called and started working on the roof, removed so much debris from the trees I’m thinking about cutting them down. Glad to see the attic is now staying dry as a whistle.

My aunt’s oven malfunctioned so I called your number to get her apartment deodorized after she bought a new one. Great job!

I will be thanking my adjuster for referring your company to us.  Your crew has been professional and courteous, and we are glad to be back at work.  Excellent!

The place looks clean and no smoke odors whatsoever, so excellent work all around.

Your team has been professional and efficient throughout. Nice to do business with a competent company.  Thank you.

We had a flooded basement yesterday and so we called serv pro as well as our usual handyman.

Doug, Walston and Paul were fantastic. They had a great attitude, were super helpful and I’d call them back any time -- though I hope I don’t have to.

They interacted great with the other team which I really appreciate

I was impressed by the immediate response and the professionalism of the project manager Marc.

Thank you so much for your kindness and helpfulness. Never having been through this before you really made a bad situation better. Thank you again.

Many many thanks for getting everything completed in "new " condition. The unit looks great!. I saw the sweat that went into this project and you did a great service for Geraldine so she can make her deadline. I couldn't imagine when we first spoke that everything would come together just as you promised, down to the last lightbulb. Many thanks.

The new flooring was installed on Tuesday and the re-painting began yesterday. So, the house is getting back to normal. Thank you for all of your efforts on my behalf!!! I'll never forget it! PLEASE feel free to use me as a reference!!

In the dozen plus years we've worked together on numerous losses, your work- including quick response, supervision of staff, customer service to the client and solid work product has always make ME look good for getting you involved!! Again, thank you and the kind folks at SERVPRO of New Haven/Northern Westchester - it is appreciated!

This is the first time in 30 years of home ownership that I ever had a problem like this. I would highly recommend SERVPRO of Northern Westchester County. They identified the problem and fixed it in a timely manner.

Thank you for all your help yesterday with the clean up of our basement and advice regarding getting information together of insurance. Your team did a great job yesterday and the will be out Monday to continue the work. We feel relieved to have a team in here that we trust to get our basement clean and safe again.

Your team was very professional and appreciated the speed with which you responded to my question and to the details of the job. The finished bathroom looks great and I will be passing your information on to friends and family. Thank you again for turning a stressful situation into a pleasant result.

I just wanted to let you know how pleased I was with the people sent out to clean my house after my furnace puff back. One of your employees found my daughters diamond earring and put it back on to her dresser. I can't tell you how impressed I am of the honesty of that person and I hope this person can be commended for it. Also, I wanted to mention the gentlemen that came to my house to steam clean my rugs were so polite and professional I look forward to working with you in the future.

I want to thank you again for your most helpful response to the water damage accident that occurred in my condo recently. Your speedy arrival and organization of the repairs, repainting and clean up for what seemed to me an overwhelming catastrophe made the recovery move forward in a most timely fashion. You always answered my calls and questions, and this greatly eased my worries. The place looks better than ever due in no small part to your expertise.

I would like to thank you and your company for the quick response to the emergency water extraction at our Ridge Road Elementary School. Your company’s quick response saved us valuable time in repairing our equipment, allowing us to open the school in a timely manner. Your staff worked professionally and had us ready to do our repairs the next morning. We look forward to working with SERVPRO of New Haven on future projects.