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Help for Selecting a Professional Restoration Service After Flooding in New Haven

3/17/2020 (Permalink)

Standing water on floor Spring rains bring the potential of flooding. Should the rains invade your home, know that SERVPRO is always available to take your call.

Identifying Reputable Restoration Teams After New Haven Flooding 

Flooding in New Haven homes can be overwhelming and leave many homeowners so fixated on fixing the immediate issues that they do not approach the situation with a clear mind. Many predatory companies can pop up amid natural disasters that we have seen in the area. As much as we can be a positive responder to these emergencies, we hope to keep our neighbors from befalling the unfortunate scam artists that appear after a storm. 

Knowing how to identify reputable restoration teams from these fake companies is not always easy, especially when you are under the stress of flood damage in your New Haven home. There are a few key differences that should help these fraudulent restoration teams stand out against accredited professionals in the industry like our SERVPRO team. 

Paying Upfront for Services  

One of the most considerable red flags that should inform you that you are not speaking to a legitimate restoration company is the request to pay money upfront, even part of the final bill. Our company does not ask for money until the work gets finished, and this is discussed throughout the restoration process to keep everyone on the same page. 

Unknown to Your Insurance  

After flooding, many local insurance companies reach out to our team directly on behalf of their clients and properties because we are a recognized name in quality restoration. If your insurance company has not heard of the team you are considering, there is a chance they are not as renowned as they might pretend to be. 

Undocumented  

Accredited restoration teams like our SERVPRO team have a business license complete with insurance for the work that we do in homes throughout the area. After flooding, many things could happen to your home in even the earliest stages of restoration. Choosing an uninsured and unlicensed restoration team leaves you vulnerable to even greater financial disasters. 

Flooding is a scenario that is more common than many homeowners might believe. When you need reputable and reliable service during an emergency, you can always count on our SERVPRO of New Haven professionals to help. Give us a call at (203) 234-1100. 

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What Equipment Does SERVPRO Use to Remove Smoke Odors in New Haven

3/9/2020 (Permalink)

soot and smoke damage on wall and ceiling surrounding smoke detector Fire damage, if not properly cleaned, can leave smoke odors. SERVPRO has the expertise to remove those odors.

How Does a Thermal Fogger Remove Smoke Odor in New Haven Homes? 

Odor removal is an essential staple of fire recovery for New Haven homes. Though there are many deodorization tools that our company uses in fire restoration, few have the mobility or versatility of thermal foggers. As you might think, there are advantages and drawbacks to choosing this device over some of the other options that exist for our SERVPRO restorers, so understanding how it works. Its typical applications can help to showcase areas where you can expect to see it getting used. 

Harsh odors can cause living with fire damage in New Haven homes unbearable, even when the other effects are not as challenging. The choice of using thermal foggers over other devices like hydroxyl machines or ozone generators is one that comes down to several factors. Choosing the deodorizing tool hinges on: 

  • The space that must get restored
  • The presence of porous materials likely to absorb foul scents
  • The presence of people and pets in the restoration space
  • The severity of the odor concentration in the damaged region 

Thermal foggers work by taking one of the SERVPRO-approved fire damage deodorization products and superheating it within the device to convert the solution into a fog. In a gas state, this neutralizing compound can easily penetrate damaged porous materials, contents, and open areas of the house. 

The advantage of using thermal foggers over some of the other options is the mobility of these units. Because foggers are lightweight, they can travel quickly between areas in a house that require deodorization, unlike weightier machines like ozone generators. Thermal fogging machines are also safer to use in most applications because they do not require humans and pets to avoid the affected area. Ozone generators, while highly effective, are hazardous to the health of those directly exposed while the unit is running. 

Deodorization is one of the mainstays of fire recovery, and an obstacle that our SERVPRO of New Haven team has overcome many times. We can utilize tools like our thermal fogging machines to neutralize harsh odors and make fire losses “Like it never even happened.” Contact us today at (203) 234-1100. 

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Water Damage in Your New Haven Basement

2/26/2020 (Permalink)

Flooded basement We're Faster To Any Size Disaster.

What It Takes for Timely Resolution of Water Damage Incidents in New Haven

Most water damage in the home is in the bathroom or the kitchen. Usually, leaks and spills require mopping up and potentially replacing the wall in front of the pipe that leaked. However, there are times that the leak went unnoticed or occurred in an area of the house, such as the basement, where you may not visit regularly. In these cases, you may need to use different methods to restore your home to preloss condition. 

Dealing with this type of considerable spill water damage in New Haven requires specialized extraction techniques and equipment. In the winter months, a massive spill requires even more care due to freezing temperatures requiring the house to remain heated so that the water does not freeze within the home or in the pipes. 

Depending on the amount of water and the location of the spill, SERVPRO technicians may need various types of extraction equipment. 

Portable Extractors

Portable extractors like light wants are used for smaller amounts of water extraction or for hard to reach places after technicians complete the heavy-duty extraction, using them in conjunction with truck-mounted extractors and submersible pumps. 

Truck Mounted Extractors

Truck-mounted extractors use powerful vacuums to suck out the water, working off the work truck's fuel, requiring no on-site power. For standing water in a basement, this type of extractor is ideal as long as there is access through a basement door or window as the hose length can be an issue. Truck mount waste tanks hold between 70 and 100 gallons. 

Pumps

Electric submersible pumps and high-pressure pumps are the two pumps most likely used when a basement has more than two inches of standing water. Electrical submersible pumps commonly referred to as sub pumps are the most typical; however, if the basement requires a high amount of lift, the high-pressure pump may be a better option since it gives a stronger discharge. Both of these pumps do not handle solids well but can move 1000 to 6000 gallons of water per minute. 

Regardless of the type of extraction equipment used, SERVPRO water restoration technicians safely dispose of wastewater according to local and state ordinances. 

For 24/7 assistance, contact SERVPRO of New Haven at (203) 234-1100. We're Faster To Any Size Disaster.

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Restoration of Flood Damage Incidents in New Haven with Minimal Inconveniences

2/19/2020 (Permalink)

Contaminated flood water You need the professionals to get your home back from flood damage. Call SERVPRO any time.

Why You Can Trust SERVPRO to Restore Your Home After Flood Damage Occurs

There is never a convenient time for a flooding incident. Apart from the financial loss and other problems that develop, restoration of flood damage incidents can create unique challenges or inconveniences. Hiring a professional restorer such as SERVPRO helps deal with the problem with minimal inconveniences. 

Restoration of flood damage in New Haven requires the effort of many people to help with tasks such as moving items, water extraction, and cleaning, among others. If you are wary of letting strangers into your home, getting people off the street to help you might not be a viable option, but working with professionals can help ease your privacy concerns since the workers are trained to relate with customers professionally. Our SERVPRO crews also have a variety of sophisticated equipment that reduces the number of people involved when restoring your home.

The processes involved in the restoration of flooded properties, including the movement of contents, demolition, and disposal of waste, can lead to loss of valuables. Our SERVPRO technicians keep proper inventories, which indicate where every item is. Categorizing items as salvageable, unsalvageable, or questionable in the early stages of the restoration helps ensure nothing is disposed of by mistake.

Finding unaddressed issues long after the restoration of an incident is a great inconvenience. Issues such as lingering odor or mold development after an incident, are undesirable outcomes, which indicate that an inadequately addressed incident. Our SERVPRO technicians take precautions not to leave unaddressed issues. We use sophisticated equipment to trace water intrusion patterns in hidden places such as subfloors and other cavities. We also open up walls by making flood cuts and remove porous materials to eliminate odor, contamination, and other problems. Deodorization of the affected property removes any lingering smells.

Reducing the inconveniences that develop during the restoration of flooding incidents in Hamden, North Haven, and West Haven helps minimize the stress associated with such incidents. Call SERVPRO of New Haven at (203) 234-1100 to help. We're Faster To Any Size Disaster.

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We Get You Back To Business In New Haven After A Flood

2/17/2020 (Permalink)

One of our vans with the sliding door open revealing the water extraction equipment inside Our trucks mounted with water extraction units used for suctioning up water from the damaged areas of the structure after a flood.

Removing Commercial Flood Damage from a New Haven Barbershop

Connecticut business owners may be surprised to find that the average commercial flood insurance claim can be more than $97,000. While that may be pocket change for large businesses, small businesses often have difficulty recovering from these types of disasters due to lost revenue and having to replace inventory and materials. Worse still, without proper mitigation, flooding can leave behind mold and other contaminants that can affect the quality and safety of your business.

If you are a small business owner looking for commercial flood damage mitigation in New Haven, your local SERVPRO has you covered. This IICRC-certified team of technicians is highly experienced in flood damage mitigation and restoration and is always ready to help business owners open their doors once more. SERVPRO employs state-of-the-art technologies such as infrared cameras, submersible pumps, and industrial-grade deodorizers to return your business to a sanitary, preloss condition.

Supplemental Flood Insurance Protection Tips

If your business is in a high-risk flood area along the coast or the Quinnipiac River, you may be familiar with NFIP's flood insurance policies. However, you may need supplemental insurance to cover specific items such as:

  • Business property or equipment used outside of the building, such as septic systems and cisterns.
  • Business vehicles, which are not covered under NFIP commercial flood policies. Your vehicle insurance can cover them as an endorsement.
  • Any damages to your building, inventory, or business property over $500,000. These require excess coverage.

Generally speaking, you absorb the financial damages from shutting down your business after a flood. However, some private flood insurance policies do cover financial damages from shuttering your business.

How SERVPRO Restores Your Business

When flooding occurs, it can be challenging for any business to bounce back, particularly small local establishments like barbershops. However, SERVPRO professionals get straight to work on extracting floodwaters and removing contaminated debris, such as rugs and other porous items, with the full knowledge of both you and your insurance adjuster. 

After removing the bulk of the water with a submersible or truck-mounted pump, restoration techs can use portable extractors to remove water from salvageable furnishings. These extractors feature three separate systems for heating, vacuuming, and pumping that work in tandem to thoroughly remove moisture and prepare your space for disinfection and drying. Drywall that is absorbed moisture can be prepared with weep holes and flood cuts to maximize ventilation in wall cavities and minimize the risk of mold proliferation.

SERVPRO of New Haven can provide you with service that makes your business look, "Like it never even happened." No matter when disaster strikes in your business, you can call (203) 234-1100.

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Our Certified Experts Are Committed To Restoring Your New Haven Home After A Flood

1/31/2020 (Permalink)

Wet hardwoods in a house after a flood Our experts have the training, equipment, and experience to restore your home to pre-damage condition after a flood hits your home.

Repairing Hardwoods After New Haven Flooding

After flooding occurs in a New Haven home, you are quick to work towards assessing the damage and the steps you can take to return your property to preloss condition. Flooding, even without contamination concerns, can pool along the floors of the levels affected, allowing it to saturate into materials like carpet fibers or porous wood. Hardwoods are more water-resistant and can exist in flooring, cabinets, and other furniture.

Despite the lower porosity of hardwood furniture and construction materials, contamination or delays in drying flood damages require us to replace hardwoods in New Haven homes. Our SERVPRO professionals can assess the widespread effects of migrating flooding with moisture meters and probing detection devices. Surface meters can show when trapped water exists in wood materials, often without a need for probing. When visible swelling and warping begin, there is no reversing this condition, and controlled demolition must occur.

Flooring

Wood flooring can be one of the first areas of your home affected by natural flooding. While surface water can remain above the wood planks for a short period, absorption inevitably begins. Once contaminated water begins to bond with the cells in the wood, there is no preserving the flooring. Our partners at Connecticut Reconstruction Services can replace wood flooring and subflooring materials once our SERVPRO technicians have removed damaged areas and decontaminated remaining structural supports and joists.

Cabinets 

Base cabinets can come into direct contact with pooling floodwater, but hung cabinets can also get damaged when water enters through the roof after storm effects. While particleboards can show damage and deterioration quickly after a flood, hardwood cabinets can resist penetration for longer spans. Once saturation occurs, it is crucial to act quickly to remove these flood damaged elements to prevent the development of mold. We can remove these units entirely to better dry structural cavities and drywall behind to prepare the kitchen or bathroom for new materials to get installed.

Hardwood can resist absorption of penetrating floodwater, but once it has saturated beyond the surface, our SERVPRO of New Haven professionals must work on controlled demolition solutions to make it “Like it never even happened.” Give us a call today at (203) 234-1100.

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Is Your New Haven Home in Need of Fire Damage Restoration? SERVPRO Handles the Entire Process!

1/20/2020 (Permalink)

smoke and fire damaged kitchen. Debris on counter. Not everything is a total loss after a fire. We are with you from start to finish - from debris removal to full restoration.

Preparing a Fire-Damaged New Haven Home for Full Reconstruction 

Fire losses can leave a New Haven home disheveled and destroyed in many ways. It is the job of our experienced restoration professionals not only to take the necessary steps to restore the property as best as we can but prepare the structure for the build back and reconstruction to come. Many structure fires require repair and rebuilding, but this can only happen once our SERVPRO professionals have addressed the other immediate concerns of the property. 

Airborne threats and debris are hindrances to the restoration of fire damage in New Haven residences. With advanced tools, equipment, and products, our technicians can record conditions during our initial walk through to identify the specific practices and products necessary to return a home to its preloss state. Fire effects can spread quickly between soot, odors, smoke, and debris. The right steps taken early can help to reduce the severity and concentration of specific hazardous effects, primarily when structural compromise already exists. 

One of the critical practices that must occur quickly after a fire loss is debris removal. Removing rubbish and the remnants of burned construction materials and contents can help to reduce the source of soot and odor circulation in the house. Our SERVPRO technicians can then deploy air cleaning equipment like our air scrubbers and hydroxyl generators to trap particles and contaminants with the HEPA filtration system and noticeably reduce odors. 

We take the initiative to prepare your home for the build back and reconstruction it might need by performing controlled demolition. This practice not only exposes other areas of your house that could use restoration attention but provides a seamless transition between our mitigation efforts and the build back of our industry partner Connecticut Reconstruction Services. 

Fires can be a devastating force for area homes that can leave structures in need of immediate restoration attention and later reconstruction. Our SERVPRO of New Haven team can work to restore salvageable areas of the property while preparing destroyed areas for full-scale build back to come. Even with so many layers of fire loss effects, our technicians can make these disasters “Like it never even happened,” by calling (203) 234-1100. 

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We Are The Right Choice In New Haven Water Damage Restoration

1/7/2020 (Permalink)

Hardwood floors affected by water damage Our skilled technicians are ready 24/7 and have the state of the art equipment and advanced training to restore your home, call us right away.

Conditions Necessary to Freeze and Burst Pipes in New Haven Homes

Freezing pipes continues to be one of the most devastating and consistent loss incidents that New Haven homeowners can experience throughout the winter months. As preventable as these circumstances might often be, misinformation about how pipes can freeze, and which areas of the house are most susceptible to this loss incident. Freezing pipes can cause thousands of dollars in damage over just a short period, especially if you do not notice the situation right away.

Understanding the conditions necessary to freeze the pipes in your property can help to reduce the likelihood of water damage to New Haven homes. Better preventative measures can help our customers to experience less of the destructive properties of cold snaps and steep temperature drops. Here are some facts that can help you assess risks before catastrophes have our SERVPRO team on-site to assist.

  • While water freezes at 32 degrees, conditions must often drop below 25-28 degrees to solidify water inside of your interior plumbing.
  • Freezing points often exist where the service line feeding the house enters the basement
  • Insulating pipes reduces cold air exposure and frost formations and can often be sufficient for preventing freezing in most situations.

Despite the heating unit often being located in the basement levels, unless you use a wood or coal stove to heat the property, the basement remains one of the coldest areas of the entire house. In the most extreme temperature drops that the city can often experience through the winter months, this bitter cold can surround exposed pipes in this lower level and freeze the water inside.

Bursting pipes can deposit more than 100 gallons of water a minute onto the floor until the water supply gets severed. Our SERVPRO professionals can help with efficient extraction options, including our truck-mount pump for substantial standing water damage concerns. For the concrete flooring, we can utilize drying mats when the material has allowed moisture to penetrate beyond the surface. We also have a standing relationship with the Connecticut Reconstruction Services team, who can work to repair damaged plumbing and reconstruct any areas that need it.

However our SERVPRO of New Haven team can help after a water loss incident, give us a call at (203) 234-1100.

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Why Homeowners are Confident of Overcoming Property Damages here in New Haven.

12/31/2019 (Permalink)

A SERVPRO employee in the back of a SERVPRO van. New Haven we will be there at the starting gate to walk you through any of your remediation needs.

SERVPRO will always show you the why when it comes to your New Haven damages.

Home repairs can come at the most unpredictable of times. SERVPRO of New Haven is here for the community providing emergency restoration services to commercial and private property. Our roster of experienced technicians covers mitigation and repair of the property after mold, fire, water, or storm-related damages. We are a fully-licensed asbestos mitigation provider with qualifications and permits for biohazard as well as trauma cleanup. Whenever the community requires emergency property repair, we are available via our twenty-four hour emergency help center. Contact us today. 

Storm

Exceptionally violent weather events can cause severe storm damage to your New Haven home. The combination of high winds with an increased risk of flash flooding can often result in damage to both structural contents and the structure of the home itself. These issues may present themselves as broken windows, roofing, or doors. You may find the lower levels of your property, including crawlspaces, become flooded, resulting in a potential biohazard concern. SERVPRO is available on call to assist you after a violent weather event.  

In the immediate aftermath of a storm, the main concern for New Haven homeowners is safety and security. Temporary relocation may be a necessity during hurricane season. SERVPRO can visit your property during this time and perform emergency board-ups of broken windows and doors to prevent unlawful entry or looting. We can also seal the weakened roof structure using temporary tarps to prevent rainwater from entering the property and causing further damage. 

Our restoration services are focused on mitigation and security. If your home requires structural repairs that go beyond the scope of SERVPRO restoration services, we can arrange for trusted general contractors on your behalf. We find this procedure can significantly reduce the stress of home reconstruction because you only need to work with one point of contact throughout the service. Once the restoration is complete, our New Haven team can complete your paperwork for a stress-free claim. 

Mold

While mold spores exist in all home environments, they can become problematic if they can breed on cellular rich surfaces. These surfaces may include wall-paper, drywall, or natural woods. Over time, a mold infestation can result in the rotting away of the structure without professional restoration services. Dampness is the main factor in uncontrolled mold damage in your New Haven home, and remediation procedure may require thorough drying of wall cavities to be completed effectively. 

When mold infests porous materials, the only way to prevent repeat issues is to remove altogether and replace the offending items. In some New Haven homes, asbestos may be discovered during inspection or removal of mold. SERVPRO is a licensed asbestos abatement company and can seal the affected area to prevent cross-contamination. We can then bring in air-scrubbing equipment to clear any asbestos fibers before placing asbestos in double-sealed biohazardous waste bags for safe, responsible disposable. 

A property that is professionally cleaned, dried, and disinfected is unlikely to experience persistent mold issues. By combining both containment and decontamination procedures, SERVPRO mold remediation technicians can bring microbial growth back under control. We may recommend you install vapor barriers beneath your crawlspace or have your plumbing and insulation checked to reduce the likelihood of returning mold and address the underlying causes. 

Water

A backed-up sewer pipe or nearby road overflow can cause water damage in your New Haven home. These types of property incidents are considered by restoration services to be biohazardous. There is a strong likelihood that your home may become flooded with herbicides, pesticides, raw sewage, or animal carcasses. SERVPRO has a dedicated team of biohazardous waste technicians to both remove and dispose of dangerous substances in line with state law.

You should avoid all contact with biohazardous waste and black water in your New Haven home. Where possible, you should attempt to seal off the room by closing doors to prevent potentially harmful sewer gases or pathogens escaping into other areas of the home. SERVPRO can arrive with the correct personal protective equipment (PPE) to both enter and decontaminate a biohazardous waste situation. 

We begin by removing as much water as possible, as quickly as possible. Contaminated water can spread or be absorbed by materials in the structure and contents of your home. The longer these materials are exposed to black water, the more likely it is they take on moisture and the pathogens within. Once the standing water is pumped out, we can begin the restoration service by shoveling or removing biohazardous waste into double-sealed disposal bags. SERVPRO can thoroughly disinfect the area as well as demolish and replace materials like drywall that may itself become contaminated. Thorough deodorization is included within the restoration service.

Fire

A property fire can leave behind large amounts of debris, soot, smokes, and odors. SERVPRO has an impressive reputation in restoring indoor air quality and removing soiling after fire damage in New Haven. Fire restoration cleaning combines different techniques, equipment, and expertise intending to return the structure of your home to a preloss condition. Restoration services consider structuring any permanently attached items in the home, such as doors, window frames, pillars, banisters, stairs, walls, and ceiling. 

Usually, when performing a fire restoration service, a SERVPRO technician aims to address structure and contents separately. Generally, contents are removed to a cleanroom or sometimes to an offsite facility for cleaning while the structural restoration is underway. Wet cleaning methods tend to be the most efficient and active, so, where possible, SERVPRO technicians aim to clean walls, ceilings, and flooring using solvent-based cleaning products.

Some materials in the home may become damaged further by introducing water or wet cleaning methods. We can use gentler dry cleaning techniques for a structure that may respond poorly to add moisture. You may also find that parts of your New Haven home are so severely damaged that they are beyond repair. SERVPRO can remove these items from the property and, as far as light construction is concerned, replace them with clean materials. 

While property emergencies are inconvenient, they need not be a permanent inconvenience. For restoration services relating to mold, storm, fire, or water, contact SERVPRO of New Haven at (203) 234-1100.

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A Few Commercial Water Damage Mistakes in New Haven That You Should Avoid

12/29/2019 (Permalink)

office bathroom with tile flooring Office bathroom water damage needs to be mitigated right away to prevent facility closure.  Contact our experienced team 24/7 for services.

Commercial Water Damage New Haven – Swelling Subfloor Damages Tile

One of the reasons many owners install ceramic tile in commercial offices is that the tile can withstand lots of foot traffic and lasts much longer than carpeting. Tile also maintains the original finish and can be easily cleaned. Few people realize that tile can be damaged when a water leak floods a tile floor.

SERVPRO has been responding to commercial water damage incidents in the New Haven area for many years. Our team's experience and certifications allow us to provide emergency services to New Haven for water, fire, and storm damage whenever it occurs on a 24/7 basis.

Why Tile Floors May Crack

Whenever a water leak occurs, the water can spread rapidly over a tile floor. With nothing to absorb the water, such as a carpet, water may cover the entire floor in minutes. If the leak is identified quickly and repaired, many customers assume all that is needed is to mop up the surface water, allow it to dry for a few hours, and normal business activities can be resumed.

Tile and the grout are always sealed at installation. However, over time, cracks may appear in the grout, or there may have been areas that remained porous. Water sitting on a tile floor can seep in between the cracks or around edges to the subfloor below. Once the subfloor becomes wet, the wood may swell, placing pressure on the tile, causing further lifting or even cracking of tiles in the area.

SERVPRO can help remove standing water from your commercial building as well as test subfloors to ensure the floor is dry and not cause damage sometime later. If the subfloor can be reached from the floor below, drying from the bottom may be considered. Small holes can be drilled into the grout to assess the moisture levels. We also use non-penetrating meters to assess moisture levels.

Let SERVPRO help to prevent tile breakage or loosening. We can clean up after a water leak and monitor the subfloor to avoid potential future problems.

Call SERVPRO of New Haven at (203) 234-1100 for 24/7 service. We proudly serve Mount Carmel, Spring Glen, and surrounding areas. We're Faster To Any Size Disaster.

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