Recent Water Damage Posts

The Danger of Flood Damage in New Haven Can Be Seen in the Water

9/3/2019 (Permalink)

Little boys washing hands and playing with water SERVPRO can help with all types of water damage that can occur in your home.

Types of Water that can damage your home

Safety is one of the most important considerations we make when working with flood damage in New Haven. Floods can be unpredictable and devastating and may cause severe health effects even with appropriate protective equipment and precautions. We use the clean/gray/black color scale to identify the risks associated with flood damage in local homes. 

Clean water flood damage in New Haven comes from water sources inside the home, such as an overflowing bathtub or from rain that enters the home through a window or open door. This water is generally safe and poses few health concerns, but with time, it can start to become contaminated. 

Gray water is more dangerous than clear water. Most of the time, gray water we encounter in local homes is the result of clean water that develops bacteria and mold growth. 

The most dangerous type of flood damage involves blackwater. Blackwater may not always be black, but is often murky and hard to see through. This type of water contains many contaminants and should be avoided by you at all costs. 

SERVPRO of New Haven has the expertise necessary to handle unsafe flood damages. Call us at (203) 234-1100. 

New Haven, CT

Don't Delay: Fix Storm Damage Right Away

6/19/2019 (Permalink)

The wet spring and early summer in the northeast tests even the strongest structures

When you have water damage, you will quickly decide “Who do I call to dry water damage” and “Who fixes water damage?"

Consider these common scenarios: A second floor supply line leaks and water pours through the downstairs ceiling and soaks hardwood floors; A pipe bursts on first floor and water soaks carpets and the tile on the kitchen floor; You come home to a house soaked with humidity with wet walls, a saturated ceiling and standing water in the basement.

Clearly in these cases, you call SERVPRO of New Haven for help.

But when it comes to rain, wind and storm damage, where the full impact of damage is not as obvious, you may be tempted to mop, towel and fan. Here are a few things to consider:

Wet Seeks Dry: This means that water is always trying to seep into dry building materials and contents.  Depending on how long the water has been there the moisture can cause warping, delamination and the staining.  

Just as it takes time for moisture to find its way into flooring and drywall, it takes time and a strategy to get the water back out. The Experience, Education and Equipment of a professional mitigation company are often required.

Secondary Damage from a Water Loss Can Exceed the Original Damage: The Insurance Industry has a thick book of suggested guidelines for contractors dealing with water damage.  Experience has shown that house floods ruin finishes, compromise the bones of a home and create a health hazard.  The insurance industry is event driven.  This means you should report water intrusion as soon as you see it.  Your home may have damage that allowed the water to intrude.  In order to be covered, you need to report that right away.  Our team of mitigation and repair professionals will help identify the source of intrusion and make the necessary repairs. 

SERVPRO Team Randolph Has Seen It Before: We address variations of the situations described above hundreds of times a year.  The only common factors are water and the worry that things are going to be fixed.  We understand water and we understand that no matter how familiar your issue is to us, it is scary, frustrating and upsetting to you. 

In the rare case we come across a situation we have not seen before, we can reach out to our SERVPRO network for guidance and advice. SERVPRO is the largest and most trusted company by consumers nationwide.

New Haven area HomeOwner Water Damage Tips

4/9/2019 (Permalink)

New Haven area water damage

If you experienced water damage in your home in the greater New Haven, West Haven or Hamden areas, here are some tips to help get your home back in shape. You can consider these actions until SERVPRO shows up:

  • Shut off the water source if possible
  • Remove excess water by mopping and blotting
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks under furniture legs
  • Hang furs and leather goods separately at room temperature
  • Remove oriental or other colored rugs from wet carpeting
  • Do not use a household vacuum to remove water
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water
  • Do not leave books, magazines or other colored items on wet carpeting

For more water damage tips, follow this link

If you have any questions, please call us at (203)-234-1100.

Flood or Water Damage: What Do You Do

2/5/2017 (Permalink)

When you have water damage, you will quickly decide “Do I need help?” and “Who do I call for a flood?”

Consider these common scenarios: A second floor supply line leaks and water pours through the downstairs ceiling and soaks hardwood floors; A pipe bursts on first floor and water soaks carpets and the tile on the kitchen floor; You come home to a house soaked with humidity with wet walls, saturated a saturated ceiling and standing water in the basement.

Clearly in these cases, you call SERVPRO Team Randolph for help.

But what if the damage is not as obvious and you are tempted to mop, towel and fan. Here are a few things to consider:

Wet Seeks Dry: This means that water is always trying to seep into dry building materials and contents.  Depending on how long the water has been there the moisture can cause warping, delamination and the staining.  Just as it takes time for moisture to find its way into flooring and drywall, it takes time and a strategy to get the water back out. The Experience, Education and Equipment of a professional mitigation company are often required.

Secondary Damage from a Water Loss Can Exceed the Original Damage: The Insurance Industry has a thick book of suggested guidelines for contractors dealing with water damage.  Experience has shown that house floods ruin finishes, compromise the bones of a home and create a health hazard. 

Team Randolph Has Seen It Before: We address variations of the situations described above hundreds of times a year.  The only common factors are water and the worry that things are going to be fixed.  We understand water and we understand that no matter how familiar your issue is to us, it is scary, frustrating and upsetting to you. 

In the rare case we come across a situation we have not seen before, we can reach out to our SERVPRO network for guidance and advice. SERVPRO is the largest and most trusted company by consumers nationwide.

For SERVPRO Team Randolph there are no impossible messes. The cleanup begins with a call.

Beware the Penetrating Power of Bitter Cold

2/8/2016 (Permalink)

We find trouble wherever it's lurking

Roof and insulation issues don't reveal themselves on warm, sunny days.  The next couple of weeks are going to be bitterly cold with swirling wind and snow.  With cold, wind and snow will come pipe bursts, ice damming and other unfortunate breakdowns.  

SERVPRO of New Haven  and our sister company Connecticut Reconstruction Services stand ready to put your home or business back in pre-loss condidition.

Our professionals follow IICRC protocols to make sure that your structure is fully restored and there are no secondary concerns, like mold.  Not only will the structure be like new but you will receive everything you need to file a claim with your insurance company if you choose.

Our process includes: identifying all the sources and types of water; monitoring of atmospheric and material considitions for drying analysis; a comprehensive diagnostic inspection for trapped or hiddent moisture; removal of wet materals; removal or containment of furniture; carpet and Pad service; application of disinfecting and deodorizing agents if necessary; utlization of specialized drying equipment; and disposal of refuse.

While the mitigation is taking place, CRS works with your insurance carrier so there is a seamless transition from cleaning to repair.   The same team sticks with you the whole way.

We don't wish ourselves on anyone but when issues come up, we are ready to help.